The appeal should be sent to CalHR at the following address:
Enrollment Appeal Process
Under the policies and procedures of the FlexElect Program there are established timeframes for the completion and processing of enrollment forms. The Personnel Office is responsible for ensuring that FlexElect Program information is provided to all employees and timely submission of enrollment forms. In situations when there has been a discrepancy in form processing, CalHR will consider an enrollment/change appeal, upon request.
Following are some situations that typically occur with enrollments and should be used as a guide prior to submitting any appeal for enrollment to CalHR for consideration:
Employee claims to have not been informed of the FlexElect Open Enrollment Period and wishes to enroll after October but prior to January
Employee will not be able to enroll unless the department country email list certifies in writing that the employee was not notified of the FlexElect Open Enrollment Period and provides an explanation as to the reason. The department must send the FlexElect enrollment form and all other necessary forms to CalHR , Benefits Division for consideration. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee claims to have not been informed of the FlexElect Open Enrollment Period and wishes to enroll after January
Employee will not be able to enroll unless the department certifies in writing the employee was not notified of the FlexElect Open Enrollment Period and provides an explanation as to why. The department must send the FlexElect enrollment form and all other necessary forms to CalHR , Benefits Division. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee submitted an incorrectly completed form. Errors were not detected by the Personnel Office which resulted in the form being rejected by SCO and returned.
Departments may submit a written explanation of the facts in cases where they believe they caused processing delays by making an error or not catching errors the employee made in completing the form. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee submitted a correctly completed FlexElect enrollment form, however, the departmental Personnel Office did not submit the form to SCO in a timely manner and the deduction did not take effect.
Departments must submit an explanation in writing as to why the documents did not get processed timely to the CalHR , Benefits Division with all necessary enrollment forms. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee submitted a correctly completed FlexElect enrollment form and the departmental Personnel Office forwarded the form to SCO in a timely manner. SCO did not receive the form and the request was not processed.
Departments must submit an explanation in writing certifying the form was forwarded to SCO in a timely manner but was not received/processed. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Under the policies and procedures of the FlexElect Program there are established timeframes for the completion and processing of enrollment forms. The Personnel Office is responsible for ensuring that FlexElect Program information is provided to all employees and timely submission of enrollment forms. In situations when there has been a discrepancy in form processing, CalHR will consider an enrollment/change appeal, upon request.
Following are some situations that typically occur with enrollments and should be used as a guide prior to submitting any appeal for enrollment to CalHR for consideration:
Employee claims to have not been informed of the FlexElect Open Enrollment Period and wishes to enroll after October but prior to January
Employee will not be able to enroll unless the department country email list certifies in writing that the employee was not notified of the FlexElect Open Enrollment Period and provides an explanation as to the reason. The department must send the FlexElect enrollment form and all other necessary forms to CalHR , Benefits Division for consideration. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee claims to have not been informed of the FlexElect Open Enrollment Period and wishes to enroll after January Employee will not be able to enroll unless the department certifies in writing the employee was not notified of the FlexElect Open Enrollment Period and provides an explanation as to why. The department must send the FlexElect enrollment form and all other necessary forms to CalHR , Benefits Division. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee submitted an incorrectly completed form. Errors were not detected by the Personnel Office which resulted in the form being rejected by SCO and returned.
Departments may submit a written explanation of the facts in cases where they believe they caused processing delays by making an error or not catching errors the employee made in completing the form. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee submitted a correctly completed FlexElect enrollment form, however, the departmental Personnel Office did not submit the form to SCO in a timely manner and the deduction did not take effect.
Departments must submit an explanation in writing as to why the documents did not get processed timely to the CalHR , Benefits Division with all necessary enrollment forms. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
Employee submitted a correctly completed FlexElect enrollment form and the departmental Personnel Office forwarded the form to SCO in a timely manner. SCO did not receive the form and the request was not processed.
Departments must submit an explanation in writing certifying the form was forwarded to SCO in a timely manner but was not received/processed. CalHR will consider the facts presented and may allow enrollment on a prospective or retroactive basis within IRS regulations.
