Losing $101,505 overnight was a gut-wrenching experience. One moment, my financial future seemed secure—the next, it had vanished. The investment platform I had trusted abruptly locked my account, citing vague “suspicious activity,” then fell completely silent. What followed was a nightmare of automated emails, chatbot loops, and unanswered phone calls. Customer service offered only scripted apologies, with no timeline or real support. I felt powerless, overwhelmed, and full of regret. How had I let this happen?